# Zendesk

Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications. To use Zendesk with PixieBrix, you’ll need to set up an integration.

### Create a Zendesk Integration in PixieBrix

{% hint style="info" %}
To set up a cloud integration that your team can access, head to the [Admin Console](https://app.pixiebrix.com/). *If you'd rather set up something locally, use the Extension Console. Learn more in* [configuring-integrations](https://docs.pixiebrix.com/integrations/configuring-integrations "mention").
{% endhint %}

From the **Integrations** section in the Admin or Extension Console, click the **+** **Add Integration** button in the top right corner**.**

Search for and select [Zendesk](https://www.pixiebrix.com/marketplace/0ef443f1-41ea-4bf1-9ab2-51ec759c6e9b/).

<figure><img src="https://2274778196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq123bF1HPQPV35s5vHa1%2Fuploads%2FscX27OBjzE88G38SbpnQ%2FScreenshot%202024-01-29%20at%2012.30.06%E2%80%AFAM.png?alt=media&#x26;token=24dbcebd-5a2a-4dfe-869f-560895aba460" alt=""><figcaption></figcaption></figure>

Name your configuration something clear to you and fill out the rest of the form with values provided when registering your Zendesk application.

<figure><img src="https://2274778196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq123bF1HPQPV35s5vHa1%2Fuploads%2FAavYau4cb4McqqiQ29he%2FScreenshot%202024-01-30%20at%2012.15.11%E2%80%AFAM.png?alt=media&#x26;token=18acc07c-8315-4dce-943c-27d08e839104" alt=""><figcaption></figcaption></figure>

Click **Save,** and your integration will be ready for use. When using the integration, you will occasionally be prompted to login and allow PixieBrix to connect to Zendesk.

<figure><img src="https://2274778196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq123bF1HPQPV35s5vHa1%2Fuploads%2FDL6XZP2hcQ3how2oFqMW%2FScreenshot%202024-01-30%20at%2012.24.46%E2%80%AFAM.png?alt=media&#x26;token=3403c7ad-8d52-42fa-ae74-0da3d815e6bd" alt=""><figcaption></figcaption></figure>

See the [Zendesk mods](https://www.pixiebrix.com/marketplace/search/?tags=zendesk) and bricks. Notable bricks include:

* [List Zendesk tickets](https://www.pixiebrix.com/marketplace/2325c68a-7427-483a-ab93-f8224aa2f592/)
* [Get Zendesk ticket](https://www.pixiebrix.com/marketplace/023a344c-3b54-41ef-a4e4-7d1100ad2838/)
* [Get Zendesk ticket comments](https://www.pixiebrix.com/marketplace/edbfed83-23a8-4f80-8565-63c42cf36bde/)
* [Create Zendesk ticket](https://www.pixiebrix.com/marketplace/7b6181a6-6919-40dc-bf82-b92d0ac7205c/)
* [Update Zendesk ticket](https://www.pixiebrix.com/marketplace/f5e73af2-24b1-44aa-aa2e-2c6a51cda160/)
* [Delete Zendesk ticket](https://www.pixiebrix.com/marketplace/afd54ac5-b5f0-4587-9f3a-51b78453f813/)