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On this page
  • PixieBrix cannot access my Google Account
  • Possible Causes
  • Steps to Resolve

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  1. Integrations
  2. Google Drive

Troubleshooting Google Integration Errors

PreviousReactivating Your Google Sheet ModsNextSheety: Sharing Google Sheets without Google Workspace

Last updated 1 year ago

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ℹ️ Having trouble? Reach out in the or email

PixieBrix cannot access my Google Account

Possible Causes

  • You did not accept the permissions prompt

  • Your company blocks access to Google Drive from 3rd party applications

  • You are trying to sign into a different Google account than the one you’re signed into on your browser

Steps to Resolve

1. Confirm that PixieBrix has Access to Google

  • Search for PixieBrix

  • Click on the PixieBrix record

  • For using the Google Sheets integration, you should see an entry for: “See, edit, create, and delete only the specific Google Drive files you use with the app”

If you do not see this box on the page, you’ll need to Delete all connections with PixieBrix, and then re-authenticate by reactivating a mod and selecting a Google Sheet, which will prompt you to re-authenticate your Google account.

2. Clear Stored Authentication Information

  • Open the Extension Console by clicking the Gear Icon

  • Retry activating the mod you were activating

Using a Different Chrome Profile for Your Other Google Account

If you are seeing an error that says Google is unable to open the file when you try to add a spreadsheet, check that you are not logged into multiple accounts.

Read more about managing third-party apps here:

Visit the Settings Tab

Scroll to Advanced Settings and click Clear OAuth2 tokens:

There’s a known limitation in Chrome that .

Therefore, to use a different account than the account you’re logged into with Google, create a that has the Google account that you want to access with PixieBrix.

Google Documentation: Manage third-party apps & services with access to your account
only one account can be used at a time
new profile in Chrome
PixieBrix Slack Community
[email protected]
Visit Google’s Third-party apps & services page